Get a Quote

FAQ

EVERYTHING YOU NEED TO KNOW
BEFORE PRODUCING WITH TIGER PARTS

Got questions? You’re in the right place. Discover how Tiger Parts makes on-demand manufacturing fast, reliable, and tailored to your needs, from quoting and file uploads to production, materials, and quality control.
Is Tiger Parts just about reverse engineering?
Not at all. Tiger Parts delivers on-demand manufacturing for both legacy and new parts. Whether it’s recreating an unfindable component or producing a standard part, our focus is the same: ensuring you can keep building, repairing, and operating without disruption.

At Tiger Parts, we specialize in on-demand manufacturing of mechanical parts and sub-assemblies. To ensure quality, legality, and customer safety, there are several categories of parts we do not accept for production:

🚫 1. Readily Available OEM Parts

We do not produce parts that are:

  • Still being manufactured and sold by the Original Equipment Manufacturer (OEM),

  • Easily sourced from distributors or aftermarket suppliers.

Tiger Parts is not in the business of counterfeiting. We’re here to help when OEMs stop supporting you – not when they already do.

Important: Customers are fully responsible for ensuring that their part request does not infringe on existing intellectual property rights.
Tiger Parts cannot be held liable for manufacturing requests that violate third-party IP.

🚫 2. Critical Parts (Safety / Compliance)

We do not produce components that:

  • Are critical to human safety, aircraft operation, medical devices, or mission-critical systems,

  • Could cause injury, death, environmental harm, or major equipment damage if they fail.

We follow a strict “no critical parts” policy in line with AS9100 guidelines.

🚫 3. Non-Manufacturable Designs

We will decline parts that:

  • Cannot be manufactured using standard CNC machining or 3D printing techniques,,

  • Have tolerances, threads, or features that are impossible to achieve with the specified process.

✅ When in doubt...

If you’re unsure whether your part qualifies, just ask. We’re happy to guide you toward a clear “yes” or “no” before you upload anything.

Absolutely! We can provide quotes if you submit part pictures, CAD files or technical drawings of the parts you want us to produce.

Yes. Once you approve the Pre-Quote, we arrange pickup of the broken parts directly from your facility. No need to deal with shipping logistics—we handle everything.

We begin the reverse engineering process immediately. Our team starts the 3D model of your part, performs material analysis if needed, and prepares for final quoting and manufacturing. We fine tune the 3D model and finalize the technical requirements upon reception of the broken parts. 

After the pre-quote is approved, we ask you to pay the production Down Payment corresponding to 50% of the Pre-Quote amount. The final remaining amount will be paid based on the difference between the pre-quote DP and the Final Quote.

We perform non-destructive testing to determine material type, hardness, and structural requirements. This ensures the replacement part matches or exceeds the original in performance. We also perform additional dimensional measurements with calipers and metrology type 3D scanners to confirm the part dimensions. The details of this process are available only to registered customers. Please go there if you want to register.

The Final Quote reflects the real production costs, based on detailed analysis and confirmed material specifications. It typically varies by ±10% from the initial Pre-Quote.

We use high-performance methods like CNC machining and industrial-grade 3D printing (Multi Jet Fusion, SLS, etc.). This ensures fast lead times and functional, durable parts.

Both options are possible. If you have a preferred material, let us know. If not, we’ll recommend the closest equivalent based on function, strength, and cost-efficiency. In general, we prefer to stick to the original material in order to maintain the part performance and prevent a re-qualification. 

Our typical tolerances for CNC parts range from ±0.1 mm to ±0.020 mm depending on geometry. If required, we can go up to 2 microns for specific geometries. For 3D printed parts, standard tolerances are ±0.3 mm. Tighter tolerances are possible on request.

Absolutely. Reverse engineering is ideal for discontinued parts, obsolete equipment, or parts with no CAD files. We recreate the geometry, material specs, and functionality with modern manufacturing tools.

Every part goes through both visual and dimensional inspection. Our team uses calibrated tools and fixtures to verify key dimensions and tolerances before shipping.

Yes, on request. We can provide basic dimensional reports, material certifications, and First Article Inspection (FAI) documentation depending on your project needs. These requirements have to be populated during the quoting stage.

Typical lead times are 5–10 working days after quote approval and reverse engineering. We’ll confirm the exact delivery date once we finalize your quote.

Yes. We offer blind shipping and direct delivery options across Europe. Your branding or shipping preferences can be included in the process. You need to register the right address in your profile and make sure the correct address is used during the quoting stage.